This Privacy Policy explains how r788 collects, processes, stores and protects personal data belonging to users of the r788 platform. It also sets out your rights regarding your personal data and how to exercise them. Please read this document carefully before creating an account or using any feature of the Platform.
These cards outline the principles underpinning our approach to data. They are a summary only — the full policy below governs your rights and our obligations in detail.
r788 collects only the personal data that is genuinely necessary to operate your account, process transactions, conduct KYC verification and deliver relevant communications. We do not collect data for its own sake.
Personal and financial data is protected using industry-standard encryption protocols in transit and at rest. Access to personal data within r788 is restricted on a need-to-know basis and subject to confidentiality obligations.
r788 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Sharing with third parties is limited to service delivery, legal compliance and fraud prevention as detailed in this Policy.
You have the right to access, correct, restrict or request deletion of your personal data, subject to legal and operational retention requirements. Data subject requests are handled within a reasonable timeframe.
r788 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable legal obligations. When data is no longer required, it is securely deleted or anonymised.
Material updates to this Privacy Policy will be communicated to registered users via the email address on their account before the changes take effect, giving you the opportunity to review and, where necessary, object.
This Privacy Policy (the "Policy") is published by r788 (referred to herein as "r788", "we", "us" or "our") and governs the collection, processing, storage and protection of personal data relating to all users (referred to as "you", "your" or "User") of the r788 platform, accessible at r788.cam and all associated mobile-optimised services.
r788 is committed to handling personal data responsibly, transparently and in accordance with applicable data protection law in the jurisdiction(s) under which the Platform operates. This Policy explains what data we collect, why we collect it, how we use it, with whom it may be shared and what rights you have in relation to your personal data.
By accessing the Platform, registering an Account or otherwise using r788's services, you acknowledge that you have read and understood this Policy. If you do not accept the terms of this Policy, you must not use the Platform.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that relates to an identified or identifiable natural person, including but not limited to name, email address, phone number, IP address, financial data and usage records. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, alteration, retrieval, consultation, use, disclosure, erasure or destruction. |
| "Controller" | The entity that determines the purposes and means of Processing Personal Data — in the context of this Policy, r788. |
| "Processor" | A third party that Processes Personal Data on behalf of r788 under a written data processing agreement. |
| "Account" | A registered user account on the r788 Platform. |
| "KYC" | Know Your Customer — the identity, age and payment method verification process mandatory for all r788 Account holders. |
| "Cookie" | A small text file placed on your device by the Platform or third-party service providers to recognise your browser and store preferences or session information. |
| "Sensitive Data" | A subset of Personal Data that warrants heightened protection, including financial information, payment method details and identity documents submitted for KYC purposes. |
r788 collects Personal Data through the following means and in the following categories. All collection is proportionate to the purpose for which the data is required.
3.1 Data You Provide Directly
3.2 Data Collected Automatically
r788 uses Personal Data for the following specific and documented purposes. Where a purpose requires a distinct legal basis, this is set out in Section 5.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration Data, KYC Documents | Contract performance |
| Identity and age verification (KYC) | KYC Documents, Registration Data | Legal obligation; contract |
| Processing deposits and withdrawals | Payment Information, Transaction Data | Contract performance |
| Fraud detection and prevention | Technical Data, Transaction Data, Usage Data | Legitimate interest; legal obligation |
| Customer support | Support Communications, Account Data | Contract performance |
| Responsible gambling tools | Transaction Data, Self-Disclosures, Usage Data | Legal obligation; vital interest |
| Platform analytics and improvement | Usage Data, Technical Data, Cookie Data | Legitimate interest |
| Marketing communications (opt-in) | Email, Usage Data, Preferences | Consent (withdrawable) |
| Legal and regulatory compliance | All categories as required | Legal obligation |
Where applicable data protection law requires a legal basis for the Processing of Personal Data, r788 relies on the following grounds:
r788 does not sell Personal Data to third parties. Data may be shared with the following categories of recipients only for the stated purposes and subject to appropriate contractual safeguards:
All third-party Processors are subject to written data processing agreements that restrict their use of Personal Data to the specific purpose for which it was shared.
r788 uses Cookies and similar technologies (including local storage and pixel tags) on the Platform for the following purposes:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, authentication state, security tokens. These cannot be disabled without impairing core Platform functionality. | Session / short-term |
| Functional | Remembering language preferences, display settings and other personalisation options you have selected. | Up to 12 months |
| Analytical | Aggregated usage metrics used to understand how the Platform is used and to improve performance and content. Data is anonymised where possible. | Up to 24 months |
| Marketing (opt-in) | Where you have consented to marketing communications, cookies may be used to measure campaign effectiveness. You may withdraw consent at any time. | As consented |
You can manage Cookie preferences through your browser settings. Note that disabling certain categories of Cookies may impair aspects of the Platform's functionality. r788's Cookie consent banner on first visit provides granular controls for non-essential Cookie categories.
r788 retains Personal Data for as long as is necessary for the purpose for which it was collected or as required by applicable legal obligations, whichever is longer. The following general retention periods apply:
Upon expiry of applicable retention periods, Personal Data is securely deleted or irreversibly anonymised in accordance with r788's data lifecycle management procedures.
r788 implements technical and organisational measures appropriate to the risk posed by the Processing of your Personal Data. These measures include, but are not limited to:
Whilst r788 takes all reasonable precautions, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials. r788 will never contact you to request your password.
r788 operates in an international environment and may transfer Personal Data to Processors or service providers located in jurisdictions outside your country of residence. Where such transfers occur, r788 applies appropriate safeguards to ensure that your Personal Data receives a standard of protection consistent with this Policy, including:
You may request information about the specific safeguards applied to international transfers of your Personal Data by contacting our support team using the details in Section 15.
Subject to applicable data protection law and any overriding legal obligation (such as anti-money laundering record-keeping requirements), you have the following rights in relation to your Personal Data held by r788:
To exercise any of the above rights, please contact r788 using the details in Section 15. r788 will respond to data subject requests within a reasonable timeframe, which in most circumstances will not exceed 30 days from receipt of the request. Where requests are complex or numerous, this period may be extended by a further 60 days with prior notification.
The r788 Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's licence jurisdiction. r788 does not knowingly collect Personal Data from any person under the applicable minimum age.
If r788 becomes aware that Personal Data has been collected from a person below the minimum age without parental or guardian consent, we will take immediate steps to delete that data and close the relevant Account. If you believe that a minor may have registered an Account on the Platform, please notify us immediately at the contact details in Section 15.
r788 acknowledges that a significant portion of its users are based in or access the Platform from Pakistan. The following contextual points are relevant to Pakistani users:
r788 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, operational practices or the services offered on the Platform.
Where changes to this Policy are material — meaning they significantly affect the way r788 processes your Personal Data or your rights in relation to that data — r788 will notify registered Users by email to the address associated with their Account no less than fourteen (14) days before the revised Policy takes effect.
The current version of this Policy, including its effective date, is always accessible on this page. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy. If you do not agree to the changes, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact r788 through the following channel. Note that email addresses below are provided as plain text only and are not clickable links:
Data Queries & Support Email:
Live Chat: Available 24 hours a day, 7 days a week via the support widget on the Platform.
Please include "Privacy Request" in the subject line of any data rights communication. r788 aims to acknowledge all privacy-related requests within 72 hours of receipt. Support is available in English and Urdu. Processing times for data subject access requests are as set out in Section 11.
You may also review related policies that form part of the r788 compliance framework: Terms & Conditions · Responsible Gambling · FAQ
Understanding how your data is handled is part of playing responsibly. Explore r788 with full transparency — review our Terms, responsible gambling tools or visit the homepage.